Nov13

Cloud Gaming Provider Being Sued

With the launch of the latest Call of Duty game this week, it seems that video games are causing a stir once again and in particular, the Call of Duty franchise has seen massive success within the online arena. It boasts that it is the greatest multiplayer game of them all thanks to its smooth, dramatic and exciting online action. Another game that has been praised for its online performance is that of World of Warcraft, however, its developer is currently facing a bit of a challenge over its security and cloud gaming model.

Allegations

Blizzard Entertainment, the company that is behind Battle.net, a gaming platform that utilises cloud hosting, is being sued over allegations that it has made millions of dollars over “deceptively and unfairly” charging customers for an after-sale security product, named Authenticator.

The idea behind Authenticator is that it is linked to an individual account and it then generates a random code for gamers to enter when playing games such as Diablo III, Starcraft II and, of course, World of Warcraft. The device is not compulsory but it does add an extra layer of security when gaming. Nonetheless, plaintiff Benjamin Bell claims that users are forced to use the device.

Blizzard in a Storm

Mr Bell further added that it is Blizzard’s responsibility to ensure security is up to standard without users needing to purchase further security measures. Meanwhile, it is also claimed that Blizzard has continued to “negligently, deliberately, and/or recklessly fail to ensure that adequate, reasonable procedures safeguard the private information stored on this website”. The recent hacking incidents suffered by the company have been cited as potential evidence that they have, in Mr Bell’s opinion, failed to take the necessary, legal, steps to raise awareness to users against potential security issues.

To counter this, Blizzard has said that the suit was “without merit and filled with patently false information.” They have also added in a statement the following: “Many players have voiced strong approval for our security-related efforts. Blizzard deeply appreciates the outpouring of support it has received from its players related to the frivolous claims in this particular suit.”

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