It’s been revealed that cloud computing has managed to revolutionise the hotel sector. This comes thanks to Claudia Harris, event manager of new trade show Hospitality Technology EXPO. It is also expected that cloud hosting will remain an integral part of the industry’s future success.
Ms Harris has previously stated that cloud technology has enabled operations to be much smoother and easier. It has also been financially beneficial as operations are now more profitable for the hoteliers that have adopted it thus far.
Ms Harris has been quoted saying the following: “Cloud technology has revolutionised every aspect within the hotel industry, from hosting the property management system to all sorts of other software solutions, its biggest benefit is it takes all the hardware out of a hotel, which makes such a big difference.”
The main financial benefits have been that there has been a reduction in the maintenance cost and an increase in the flexibility. Furthermore, Harris firmly believes that those who are able to keep up with the ever developing technology needs of their customers’ will see benefits in the future.
She has further added: “Guests have become much more tech-savvy over the last few years, so hotels need to pay attention to how guests interact with your hotel in terms of technology. There has been so much reliance on mobile devices, which offer so much more now, that some people don’t want to go to the concierge or front desk for help, they want it through their smartphone.”
Are you currently a hotelier that makes use of cloud computing? Or are you one of many newly interested parties?
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