Managed hosting you can trust

Virtual Internet managed hosting looks after all the server hardware and software maintenance on the customer's behalf including patching and updates, monitoring and performance. Managed hosting services deliver full time technical resource available to address any issues that may arise, update applications, do the necessary security patching and monitor a customer's servers to ensure it is always up.


Whether you need us to manage your dedicated server or cloud server environments, we can manage your estate on your behalf through one of our service level agreements. Whether you are after a reactive, proactive or fully customized agreement, we have a solution that can be tailored to your exact needs.


   Managed hosting services chat Request a quote from Virtual Internet
  Standard SLA Advanced SLA Proactive SLA
Service Scope Power, ping, pipe (PPP)
Incl. free with all VI.NET servers		 Infrastructure & Platform
excl. custom apps (a)		 Infrastructure & Platform
excl. custom apps (a)
Business Hours
Incident Support		 tick tick tick
24/7/365
Telephone Support		 PPP Only (b) tick tick
24/7/365
Engineer-on-demand		 tick (b) 4 hours per month 6 hours per month
Direct access to
3rd line engineer		 cross (b) tick tick
Free 24hr services
monitoring available		 HTTP + 2 additional services 10 services Unlimited services
Hardware replacement SLA 4 Hours (c)
From problem diagnosis		 2 Hours (c)
From problem diagnosis		 2 Hours (c)
From problem diagnosis
Mode of Support Reactive Reactive Proactive Support
Quote Quote Quote
(a) VI.NET can support custom applications, but this support is reviewed on a case-by-case by our technical support team.
(b) Engineer-on-demand service is available at an additional charge
(c) This applies to non-customized hardware. Holding non-standard spares is an additional service we offer.


 

Managed Servers

Managed servers
  • We manage your infrastructure - you manage your business
  • 24/7/365 advanced support options available
  • Stable, monitored environments
  • Updates, patching, software maintenance all taken care of by certified engineers

Find out more > 		 
 

Server Clustering

Server Clustering
  • Outstanding managed hosting server and database performance
  • Offer 100% server uptime service levels agreement
  • Secure remote access and VLAN integration
  • Leave the management to Virtual Internet so you can focus on your business

Find out more > 		 
 
 
 

Managed Firewalls

Having dedicated managed firewall monitoring and protecting your server and appliance infrastructure gives you the peace of mind that your data is safe and secure from attack.


Managed Firewalls Find out more > 		 
 
 
 

Backup & Disaster Recovery

Don't leave the safety of your data to chance. By using one of VI's managed disaster recovery solutions we can ensure no matter what happens you data will be recoverable and back online in no time at all.


Disaster Recover Disaster Recovery R1 Soft Find out more > 		 
 
 
 
 

Application Hosting

Virtual Internet supports a wide range of standard and custom appplications. Depending on your choice of service agreement we can manage the pplication platform or even administer at the application level.


Application Hosting   Find out more > 		 
 
 
 

Database Hosting

VI has a team of highly skilled database administrators who can manage MS SQL or MYSQL simple or complex clusters depending on your requirements. We can also support Oracle on request.


  Find out more > 		 
 


  877-358-3819 sales@vi.net contactvinet
51We thought we could do it all in-house, but VI have saved us so much time, money and stress.