Managed Hosting

Managed hosting allows you to leverage the power of a dedicated or cloud server without the hassle of managing the day-to-day complexity.

Focus on generating revenue for your business without worrying about upgrades, patches or security intrusions. Customized SLAs and round-the-clock support cocoon your servers and free up your time. With managed you can mix and match options to reduce technical overhead and make your enterprise more agile.

Managed Hosting has all the advantages of a cloud or dedicated server but without the hassle of having to manage and maintain the operating system and other services.

Think of it as having your own full time technical resource available to address any issues that may arise, update applications, do the necessary security patching and monitor your cloud or dedicated server to ensure it is always up.

You can add one or more services listed below to your cloud or dedicated server to make a managed solution:

Custom Service Level Agreement Simplicity meets power with the ability to customize and tailor our Service Level Agreements to meet your exact business requirements.	Proactive Monitoring Our technical team will monitor a set number of services on your server 24 hours a day. Should your server or any of the managed services become unavailable we will immediately take steps rectify the situation.
Managed Support You may not have the support staff but we do: 24 hours a day; 365 days a year. Managed Support is our 24/7 on-call remote hands and systems administration service that includes trouble-shooting, upgrading, software installation and other features.	Updates and Patching We offer 100% commitment to keeping all your Windows or Linux server software updated and current. With the Virtual Internet managed updates and patching you can rest-assured that your server will always have the latest security updated applied.
Event Notification An advanced server monitoring system provides regular health, traffic and warning alerts within the platform. Depending on your level of customization, you may also benefit from "auto fixes" by one of VI engineers based on an incoming system alert.	Security Audit Security audit is available on request by the customer and will look at all open server ports and deliver a report. We are ISO 9001 and 27001 certified so we are adept at monitoring, testing and fixing any discovered vulnerability. (Does not include "pen testing" or application security testing, but a separate "pen testing" solution is available.)