39The level of support we get from VI is absolutely fantastic. We can rely on them 100% to do what we need them to do, and they're always available when we need to speak to them.

Virtual Internet Reporting is an online tool that delivers reports on server health and performance as well as traffic analysis. This tool enables effective capacity planning as well as a real time overview of how servers are performing. This service is proactively maintained by the VI technical team.

Advanced Server Monitoring

All of our managed servers come with our advanced server monitoring systems that monitor specific services on customer servers, constantly checking that they are working. Should the system find that a service has stopped or the customer's website becomes unavailable for any reason; the notification system will automatically send an SMS and an email informing of the event. Managed Hosting customers have the added peace of mind in the knowledge that their server engineer automatically rectifies stopped services for them.

Services that can be monitored include:

  • HTTP/HTTPs web addresses, including ASP(x) pages
  • FTP
  • ICMP (ping)
  • POP3 and SMTP
  • Databases MySQL/MS SQL
  • Telnet/SSH/RDP devices
  • TCP/IP ports

Let's talk

Our solutions architects can help answer questions and get your monitoring and reporting solution in place. Contact us we're here to help.