- Support Centre
- Knowledge Base
- Dedicated Server Forum
- Network Status
- Terms and Conditions
- Service Level Agreements
- Control Panel Login
Data Centre Tour View our data centre and network specification
VI Control Panel Take a look at the control panel for VI customers
Support Centre
Virtual Internet aims to provide the best in support services to all of its clients, making their experience as straight forward as possible. We have well staffed customer service departments dedicated to helping clients with their problems and questions. In addition, our trained technical support teams work around the clock to maintain client web sites, servers and the VI network infrastructure
Contact Support
Virtual Internet operates a 24/7 Support service.
For support please call 0207 854 6695 where you will be connected directly to a server engineer to assist with any query you may need resolving.
Alternatively, you can email support: servers@vi.net
ONLINE SUPPORT - Knowledge Base
A lot of our frequently asked support questions can be answered through our online knowledge base which can be accessed here - Give it a try. http://kb.vi.net
CONTROL PANEL
The VI Control Panel is provided as standard with all our Web hosting packages, Dedicated & Managed Servers:
- Securely log-in from any browser
- Remotely Reboot your server when required
- Manage domain DNS and MX records
- Manage your databases
- Edit your passwords
- Set-up and manage your email forwardings and POP boxes
- News - latest VI announcements and industry news
- View your Bandwidth usage, site statistics and log files
The VI Control Panel makes hosting simple. We are continously adding new features to save you time and make it even easier to manage your VI hosting solutions.
TRANSFER YOUR DOMAIN TO VI
To transfer a domain into VI the process is as follows:
- .co.uk domains - transfer process
Request your host to change the TAG to VI . Please email servers@vi.net once this has been completed - .com Domains - transfer process
Request for the domain transfer authorisation code (e.g WH8S887) Please email servers@vi.net once this has been done and you have the code(s).
