Our Infrastructure & Network


Virtual Internet (VI) has invested significantly in a dedicated network infrastructure to guarantee that its hosting services are world class. Its strategic partnership with one of the worlds most advanced internet infrastructure companies, Level 3 Inc. and C7 Datacenters, means that your servers are connected to a state-of-the-art IP network.

VI operates Tier 4 Datacenters. The highest tier and most resilient type of Datacenter possible.

Our 40 Gigabit network brings a level of bandwidth capacity that few hosting companies can equal. At tens of billions of bits per second, our 40 Gigabit network has the potential to blow through virtually any bandwidth bottleneck. These super fast connections, mean that your web sites download without any hold-ups.

At Virtual Internet (VI), we are extremely proud of our datacenters, not only in infrastructure and security, but also in the management and way that they are maintained. We actively invite prospective clients to visit our datacenter to review our network.

Virtual Internet datacenters provide you with the safe, secure, redundant facilities for your hosting needs. Our datacenters are equipped with features such as 24 x 7 technical support, backups for power (UPS) and advanced fire detection and suppression. Virtual Internet employ the highest possible security features, including video surveillance, by both visible and hidden cameras, motion sensors, biometric identification systems, controlled photo ID key-card access and 24-hour security-guard patrols.


POWER INFORMATION

Uninterruptible redundant AC and DC power solutions that are flexible and upgradeable, meeting all types of customer needs.

  • 100% power supply availability record for the previous 5 years.
  • All power requirements of installations planned and managed by senior VI support staff.
  • VI proactively completes a monthly physical power audit to highlight potential power loading issues.

BUILDING UPS

  • The battery banks are designed to supply the building for 15 minutes whilst the generators are run in.
  • On current load the batteries would be expected to last almost 1 hour.
  • UPS is not designed as a power supply, rather a filter and a bridge to allow the generators enough time to get up to a speed where they can carry the load in addition to smoothing and conditioning national grid power.

BUILDING GENERATORS

  • The three generators each capable of producing 3.4M Watts.
  • On current building load a single generator could supply the entire building (current building load 2.8M Watts)
  • Generators take approximately two minutes from automatic start till they are capable of offering a full supply.

DIESEL SUPPLIES

  • Two 55000 litre underground storage tanks (110 thousand litres total)
  • The generators are designed to supply building for 24 hours at full load.
  • Under current building loads they would expect to last almost 3 days.
  • Level 3 have an 8 hour SLA with diesel suppliers for tank refills.

AIR CONDITIONING & COOLING

  • All our Racks are serviced by four independent cooling units ensuring failures do not impact cooling capacity.
  • HVAC redundant power and cooling design.
  • Redundant, physically diverse water cooling systems.
  • Air distribution is under raised flooring for maximum temperature control.
  • Humidity is maintained at 50%.
  • Temperature is maintained at 20 degrees Celsius.
  • Air is filtered continuously to remove dust particles and/or contaminants.
  • Perforated tiles deliver air to the co-location area and can be moved/added to redirect cool air into warm spots.

SECURITY

  • Multi-layer security control procedures.
  • Biometric palm scans, electronic photo id badges and PIN access are required to gain access to the facility.
  • One-in-one-out entry policy.
  • 24 x 7 closed-circuit video (VI operate independent cameras)
  • 24 x 7 alarmed door monitoring.
  • Secure cabinet access (key and combination locks).
  • 24 x 7 monitored & manned site with security staff.

FIRE SUPPRESSION

  • Smoke detection systems above and below floors.
  • Double-interlock, pre-action and dry-pipe fire suppression systems.
  • System provides the best security against accidental discharge.
  • Close proximity to emergency services.

OTHER INFORMATION

  • VI is able to provide off-site networked storage facilities.
  • VI operates a 24 x 7 support service with a variety of SLA 's to suit each customers need.

» Datacentre Tiers Explained