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The team at VI helped with the import of the existing websites, making the whole experience seamless and painless - the sites were up and running very quickly on the "flick of the switch" from my former provider and VI. I needed some help adding some new sites to the server, being very used to PLESK rather than CPanel, again the VI support team were excellent, advising me clearly on what I needed to do with the few questions and tweaks I needed to perform. I cannot praise VI enough - my previous experiences with server companies was of rather unhelpful and rule stricken support teams - VI go way and beyond my expectations, providing me with lots of confidence moving forward.
Stephen Hill, Managing Director
Our sales department is open from 9am to 5.30pm.
Our billing department is open from 9am to 5.30pm.
Our technical support department is open 24/7/365.
We will to respond to all points of contact within 24 hours and aim to resolve any issues you have within 7 business days.
If for any reason, we are not meeting your expectations, please do not hesitate to contact us at “support@vi.net”. Your requests will be processed within 7 business days.
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at “abuse@uk2group.com ” with as much detail about the abuse. We will investigate your complaint immediately.
