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The team at VI helped with the import of the existing websites, making the whole experience seamless and painless - the sites were up and running very quickly on the "flick of the switch" from my former provider and VI. I needed some help adding some new sites to the server, being very used to PLESK rather than CPanel, again the VI support team were excellent, advising me clearly on what I needed to do with the few questions and tweaks I needed to perform. I cannot praise VI enough - my previous experiences with server companies was of rather unhelpful and rule stricken support teams - VI go way and beyond my expectations, providing me with lots of confidence moving forward.

Stephen Hill, Managing Director

Sales Department

  • Phone: call free on +1.877.358.3819
  • Email us at: salesusa@vi.net
  • Fax: +1.888.680.0921

Our sales department is open from 9am to 5.30pm.

Billing Department

  • Phone: call free on +1.877.358.3819
  • Email us at: billing@vi.net
  • Fax: +1.888.680.0921

Our billing department is open from 9am to 5.30pm.

Technical Support

Our technical support department is open 24/7/365.

United States Address

517 W.100 N.
Suite #225
Providence, UT 84332
USA

We will to respond to all points of contact within 24 hours and aim to resolve any issues you have within 7 business days.

Complaints and appeal procedures

If for any reason, we are not meeting your expectations, please do not hesitate to contact us at “support@vi.net”. Your requests will be processed within 7 business days.

Abuse contact

If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at “abuse@uk2group.com ” with as much detail about the abuse. We will investigate your complaint immediately.