Contact Us

Hyperwave Ltd needed reliable and secure cloud hosting solutions for its existing client base and this is why we selected Virtual Internet. We expect to place further clients with them over the coming year and look forward to an enduring and beneficial relationship.
Mike Davis, Director, Hyperwave Ltd

Sales Department

Phone: call free on +1.877.358.3819
Email us at: salesusa@vi.net
Fax: +1.888.680.0921

Our sales department is open from 9am to 5.30pm.

Billing Department

Phone: call free on +1.877.358.3819
Email us at: billing@vi.net
Fax: +1.888.680.0921

Our billing department is open from 9am to 5.30pm.

Technical Support

Phone: call free on +1.877.358.3819
Email us at: support@vi.net

Our technical support department is open 24/7/365.

United States Address

517 W.100 N.
Suite #225
Providence, UT 84332
USA

We will to respond to all points of contact within 24 hours and aim to resolve any issues you have within 7 business days.

Complaints and appeal procedures

If for any reason, we are not meeting your expectations, please do not hesitate to contact us at “support@vi.net”. Your requests will be processed within 7 business days.

Abuse contact

If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at “abuse@uk2group.com ” with as much detail about the abuse. We will investigate your complaint immediately.