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I recently transferred an existing website to one of VI's cloud servers. The switch over was made in the evening and by the next morning I'd received an email from the website owner saying that one of his users had already commented that the site was so much faster. While setting up and testing the new installation I was helped by Luxman, one of VI's hosting support team, not only did he sort any problem out, he also supplied examples of the command lines he had used. This improves my knowledge and enables me to do the job next time. Therefore, I don?t need to pester the support team so often, leaving them more time to assist those who do need their skills. I wish all hosting support teams were as forthcoming and helpful.
Andy Gilbert, Director - routeToWeb Limited
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If for any reason, we are not meeting your expectations, please do not hesitate to contact us at “support@vi.net”. Your requests will be processed within 7 business days.
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at “abuse@uk2group.com ” with as much detail about the abuse. We will investigate your complaint immediately.
