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VI-tal Support

Providing excellent service and support for our customers is not just important - it's vital

The team at VI helped with the import of the existing websites, making the whole experience seamless and painless - the sites were up and running very quickly on the "flick of the switch" from my former provider and VI. I needed some help adding some new sites to the server, being very used to PLESK rather than CPanel, again the VI support team were excellent, advising me clearly on what I needed to do with the few questions and tweaks I needed to perform. I cannot praise VI enough - my previous experiences with server companies was of rather unhelpful and rule stricken support teams - VI go way and beyond my expectations, providing me with lots of confidence moving forward.

Stephen Hill, Managing Director

Virtual Internet's VI-tal Support Promise

At VI we believe that providing excellent service and support for our customers is not just important - it's vital. We've made it central to everything we do, and every service we provide.

It's about people and relationships

VI-tal Support is provided by living, breathing VI People, not machines, and comes as standard for every product, every service and every VI customer.

To find out more about Virtual Internet and its committed team, visit our Facebook page.

Dedication to Service

Our dedication to outstanding customer service goes far beyond our contact centre, but we like to get the basics right too. When you call us, you'll speak to a prefessional support desk with a technical account manager who knows your account, and engineers with the knowledge to answer your questions or get working to fix your problem straight away. Your call won't be answered by a recorded message and you won't have to navigate a call handling system.

What VI-tal Support mean to you:

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