VI-tal Support
Providing excellent service and support for our customers is not just important - it's vital
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Providing excellent service and support for our customers is not just important - it's vital
VI.NET's instant 24/7 support has enabled us to provide the best service to our customers with 99.99% uptime being key. We have been a customer with VI for over seven years and have always been treated quickly and efficiently, which has been the reason for our long relationship with them and their helpful support staff.
Nick Kernick, Managing Director
At VI we believe that providing excellent service and support for our customers is not just important - it's vital. We've made it central to everything we do, and every service we provide.
VI-tal Support is provided by living, breathing VI People, not machines, and comes as standard for every product, every service and every VI customer.
To find out more about Virtual Internet and its committed team, visit our Facebook page.
Our dedication to outstanding customer service goes far beyond our contact centre, but we like to get the basics right too. When you call us, you'll speak to a prefessional support desk with a technical account manager who knows your account, and engineers with the knowledge to answer your questions or get working to fix your problem straight away. Your call won't be answered by a recorded message and you won't have to navigate a call handling system.
What VI-tal Support mean to you:
